New Skybox F5s User

Hello My F5s Arrived Today Plug & Play But Itv Hd Does Not Come On How Do I Find Which Channel Update Is Installed Also When I Go Into The Setup Menu It Keeps Asking For A Password But Any I Have Typed In Dont Work IE 6666 1234 0000 Would The Supplier Have Set It As It Came From A Satellite Dealer
P.S Its Brilliant