Morning all.
I purchased an F5S the other day with a cline "gift". Tisn't about the gift I'm asking though, so no fear of getting banned! ;)
My problem is some channels are coming through and others aren't. I'll run through the whole scenario.
Hooked up the F5S and everything booted properly. Started checking channels and noticed a lot of HD channels weren't coming through. All the Freesat HD channels come through, but little/none of the pay ones eg. Have HD Sports 1, 2, 4 and News, but not 3! Also missing most HD movies. Moved the box upstairs to check, just in case there was a problem downstairs, but it was the same up there. Don't have HD with Sky, so couldn't check against my "normal" box.
Contacted the seller and he reckoned the dish might be slightly out of line with the bad weather recently, which was/is perfectly plausible. Said we'd try a reflash of the firmware. Did that, loaded back up my channel list, but still the same.
Had a couple of hours to myself the other night and started checking all channels from channel 1. Turned out there were also a few SD channels that weren't coming through, and these could be checked against my normal box (Sky Living +1 as an example)!
So I went downstairs, checked my normal box, and the channel SD channels worked!
Disconnected that box and brought it upstairs to check, and it worked up there too. Brought the F5S downstairs to check, and they didn't come through down there.
As a last resort, I disconnected everything and brought it over to the buddies house yesterday. Sure enough the channels came through on his tv! This amazed me as his signal strength and quality are way down compared to mine (see attached pics).
So as you can imagine I'm at my wits end. I really want to hold onto the box as it's everything I need. But there's not much point if I'm not getting the HD stuff.
The seller has been top notch, has helped me the whole way through, and has no problem taking the box back for a refund. Would much rather have a working box though!
Sorry for the ramblings, but does anyone care to make an educated guess as to what the problem might be?
P.S. Forgot to mention I have an octo LNB. Wonder if this is the issue? Don't know anyone else with one, and either does the seller.
P.P.S. Sorry for the sideways pics. They're the right way up on my machine!
I purchased an F5S the other day with a cline "gift". Tisn't about the gift I'm asking though, so no fear of getting banned! ;)
My problem is some channels are coming through and others aren't. I'll run through the whole scenario.
Hooked up the F5S and everything booted properly. Started checking channels and noticed a lot of HD channels weren't coming through. All the Freesat HD channels come through, but little/none of the pay ones eg. Have HD Sports 1, 2, 4 and News, but not 3! Also missing most HD movies. Moved the box upstairs to check, just in case there was a problem downstairs, but it was the same up there. Don't have HD with Sky, so couldn't check against my "normal" box.
Contacted the seller and he reckoned the dish might be slightly out of line with the bad weather recently, which was/is perfectly plausible. Said we'd try a reflash of the firmware. Did that, loaded back up my channel list, but still the same.
Had a couple of hours to myself the other night and started checking all channels from channel 1. Turned out there were also a few SD channels that weren't coming through, and these could be checked against my normal box (Sky Living +1 as an example)!
So I went downstairs, checked my normal box, and the channel SD channels worked!
Disconnected that box and brought it upstairs to check, and it worked up there too. Brought the F5S downstairs to check, and they didn't come through down there.
As a last resort, I disconnected everything and brought it over to the buddies house yesterday. Sure enough the channels came through on his tv! This amazed me as his signal strength and quality are way down compared to mine (see attached pics).
So as you can imagine I'm at my wits end. I really want to hold onto the box as it's everything I need. But there's not much point if I'm not getting the HD stuff.
The seller has been top notch, has helped me the whole way through, and has no problem taking the box back for a refund. Would much rather have a working box though!
Sorry for the ramblings, but does anyone care to make an educated guess as to what the problem might be?
P.S. Forgot to mention I have an octo LNB. Wonder if this is the issue? Don't know anyone else with one, and either does the seller.
P.P.S. Sorry for the sideways pics. They're the right way up on my machine!